At Tarolivexim, privacy is both a commitment and a responsibility. This policy explains the kinds of personal information we handle, how it is safeguarded, and the choices you have regarding your data.

Information We Collect

We collect information you provide to us directly and through use of our website or communication channels.

• Personal identifiers such as your name, phone number, and email address may be collected when contacting us.
• Usage data, including browser type, operating system, pages visited, and time spent on the site, helps us improve user experience.
• Information provided through communication forms, including your project details and non-sensitive technical requirements.
• Technical information necessary for site operation, like cookies and IP addresses, may be stored for security purposes.

How We Use Data

Collected data is used only for purposes specified in this policy, in line with South African law and global privacy standards.

• To respond to your inquiries or requests promptly and accurately, using information you have provided to us.
• To operate, improve, and secure our website, monitoring for performance and technical integrity.
• To process and communicate project or partnership discussions where you have initiated contact.
• To meet legal, regulatory, or contractual obligations as required by applicable law.

Legal Basis For Data Use

Our data use is justified by consent, need to fulfil requests, and legal compliance requirements under South African regulations.

If you do not wish to have your data processed, you may contact us for clarification or request deletion, subject to requirements said by the Protection of Personal Information Act (POPIA).

Sharing Information

Collected information is never sold. It may be shared only with compliant third-party service providers or as legally required.

• We may share data with trusted partners for site hosting, communications, or maintenance, bound to privacy compliance.
• Legal requests may require us to disclose certain records, but only as specifically mandated by law.
• Anonymized data for analytical purposes is shared only in a way that does not identify individuals.

Data Security

We utilize recognized technical and organizational measures to guard your personal data against loss, misuse, or unauthorised access. While transmission or storage is never entirely risk-free, we implement up-to-date practices and periodically review our security approach to align with South African and global standards.

Your Rights

Individuals have the right to access, correct, or request deletion of personal data as provided for by POPIA and similar laws.

• Right to request details of your personal data held by us, and receive a timely response.
• Right to amend or update information that is incomplete or out of date.
• Right to request erasure of personal information, subject to regulatory and operational necessity.
• Right to object to processing or withdraw consent where processing is based on consent.

Cookies & Analytics

Cookies are small text files used to improve site functionality or collect usage statistics. You may control or delete cookies through browser settings. For more, see our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

Questions or concerns about privacy may be addressed to our team by email, phone, or mail as listed below.

Policy Changes and Updates

This policy may be periodically updated to reflect regulatory changes or operational adjustments. Advance notice will be provided when possible.